Refund policy
Return & Refund Policy – Qezivo
Customer satisfaction is important to us.
Return Period
Customers may request a return within 14 days of receiving their order.
Return Conditions
To qualify for a return:
- Products must be unused and in original condition.
- Products must be returned in their original packaging.
- Proof of purchase may be required.
- Returned items must be suitable for resale.
Return Process
Please contact our customer support team before returning any item. Return instructions will be provided after your return request is reviewed.
Refund Processing
After receiving and inspecting the returned item, approved refunds will be processed within 7 business days to the original payment method.
Non-Returnable Items
The following items may not be eligible for return:
- Personalized or custom-made products
- Clearance or final-sale items
- Certain hygiene and personal-care products
Contact Information
Store Name: Qezivo
Address: 8 Church Rd, Hayes UB3 2LH, UK
Phone: +44 2039725967